The last few years have had a transformative effect on the UK public sector. The pandemic exacerbated existing inefficiencies and highlighted a lack of digital and data-led systems across Whitehall, while conversely demonstrating the potential of digitisation in the public sector and the opportunities which stem from a data-led approach.
Global Counsel convened a working group of leading business associations and technology companies with significant experience of providing technology services to national, devolved, and local government whose observations were used to inform our report. Interviews with thought leaders and government officials working in this space also contributed to the contents.